# AI policy and the EU AI Act > How Hasty uses AI as part of delivery, the limits we set on client data, and how we align with the EU's Artificial Intelligence Act (AI Act). Human view: https://hasty.se/en/juridik/ai-policy Agent view: https://hasty.se/en/juridik/ai-policy.md Languages: sv=https://hasty.se/juridik/ai-policy | en=https://hasty.se/en/juridik/ai-policy | no=https://hasty.se/no/juridik/ai-policy | da=https://hasty.se/da/juridik/ai-policy | fi=https://hasty.se/fi/juridik/ai-policy Uppdaterad: 2026-09-21 ## How we use AI in delivery We use AI tools to speed up research, first drafts and variant generation in creative work. AI is a tool in our process, not a replacement for the creator's responsibility. ## Human review, always All material delivered to a client has been reviewed and approved by a person at Hasty before delivery. We never deliver unreviewed AI-generated material. ## Transparency with clients We disclose openly when AI has been used in a delivery if the client asks, and clients can always request information on which tools were used in a specific engagement. ## What never goes into AI tools - Personal data that is not necessary for the task. - Confidential business information, secret pre-release material or unpublished product news, without explicit client approval. - Special category personal data under GDPR Article 9, such as health data. - Login credentials, contracts or other material unrelated to the creative task. ## Client data does not train models We seek to only use AI services where client data is not used to train the provider's general models, which we aim to ensure through agreements with each supplier. We are not responsible for how third-party providers handle their models beyond what has been agreed with them. ## Risk classification under the EU AI Act We assess our AI use against the EU AI Act. Our assessment is that such use typically constitutes low or minimal risk, since AI only assists creative work with mandatory human review. We do not use AI systems classified as high-risk or prohibited under the regulation. ## AI competence and client choice In line with Article 4 of the AI Act, we work to ensure staff using AI tools have adequate competence in their capabilities and limitations, through training and internal guidelines. We document and log which AI tools are used in an engagement, for traceability and quality assurance. Clients always have the right to opt out of AI-assisted work in their engagement. Let us know and we will adapt our approach. ## Client responsibility The client is responsible for reviewing and giving final approval of any AI-assisted material before it is used or published in the client's own operations, in addition to Hasty's own review prior to delivery. We do not warrant that AI-generated or AI-assisted material is error-free, accurate, complete, or free from third-party intellectual property or other rights. The client is responsible for making its own assessment before using the material commercially. The client must not, without Hasty's explicit and agreed support, itself input personal data or sensitive data into AI tools used in the engagement. ## Relationship to agreements and limitation of liability Hasty is a trademark owned and operated by Norrhavet Group AB, Bangatan 5A, 722 28 Västerås, Sweden. Norrhavet Group AB is the contracting party with clients. This document is informational and describes our routines and working methods. The applicable client agreement and mandatory law always take precedence over this document, which creates no independent rights, warranties or obligations beyond those set out in an agreement or by law. To the extent permitted by law, Norrhavet Group AB is not liable for deficiencies, errors or outcomes of AI models, AI services or other third-party tools, nor for deficiencies in material provided by the client. Questions about this policy go to privacy@norrhavet.com. We may update this document from time to time. Changes take effect going forward and are published on this page. This document is governed by Swedish law. --- ## Kontakt - Allmänna frågor: hej@hasty.se - Offert och nya uppdrag: christian@hasty.se - Telefon: 08-480 04 706 (+46 8 480 04 706) - Besöksadress: Bjurholmsplan 24, 116 63 Stockholm, Sverige - Kontaktsida: https://hasty.se/en/kontakta-oss - Personlig service (formulär): https://hasty.se/en/boka-demo - Juridisk avtalspart: Norrhavet Group AB, org.nr 559258-3792, Stockholm, Sverige. - Priser och kalkylator: https://hasty.se/en/priser ## Site maps for agents - https://hasty.se/llms.txt - https://hasty.se/llms-full.txt - https://hasty.se/agents.md - https://hasty.se/sitemap.xml Hasty is a brand owned by Norrhavet Group AB (org.nr 559258-3792), Sweden.